Course curriculum

    1. Welcome to the Training Command Center

    2. Tell us a little about yourself as a leader and team member

    1. Start Here

    2. Psychological Safety Foundations

    3. Summary of the Skill of Reflecting

    4. Summary of David Kantor's 4-Player Model

    5. Practice #1 [5min]: Observe Dynamics of Team Discussing Hybrid Return-to-Work Policy

    6. Practice #2 [5min]: Observe Dynamics of Team Getting News of Sari's Dismissal

    7. Verify Your Skillsetter Account

    8. Practice #3 [2 videos, allow ~10mins each]: Skillsetter Module 1 Reflect Content & Feeling

    1. Open Questions (video presentation of slides)

    2. "The Intangibles" - Manager FIS (video presentation of slides)

    3. Practice #1 [~5mins]: Convert Closed Questions to Open Questions

    4. Practice #2 [2 videos, allow ~10mins each]: Skillsetter Module 2 Open Questions

    1. The Art of Giving & Receiving Feedback in Psychological Safety

    2. Psychological Safety Reflection Questions [~5mins]

    3. Practice #1 [~5mins]: Review Your Skillsetter Feedback

    4. Practice #2 [2 videos, allow ~10mins each]: Skillsetter Module 3

    1. Reflecting Process (video presentation with slides)

    2. Practice #1 [2 videos, allow ~10mins each]: Skillsetter Module 4

    1. Practice #1 [~5mins]: Review Your Skillsetter Feedback

    2. Deliberate Practice & Psychological Safety (Video Presentation with Slides)

    3. Program Self-Assessment

    4. Practice #2 [Choose one or two videos]: Skillsetter Module 5

About this course

  • Free
  • 27 lessons
  • 1 hour of video content

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