Speak Up & Listen
Learn about the principles of psychological safety and how to foster it in your team. Leverage the principles of deliberate practice to give others the courage to speak up and the confidence know they'll be heard.
Welcome to the Training Command Center
Tell us a little about yourself as a leader and team member
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Psychological Safety Foundations
Summary of the Skill of Reflecting
Summary of David Kantor's 4-Player Model
Practice #1 [5min]: Observe Dynamics of Team Discussing Hybrid Return-to-Work Policy
Practice #2 [5min]: Observe Dynamics of Team Getting News of Sari's Dismissal
Verify Your Skillsetter Account
Practice #3 [2 videos, allow ~10mins each]: Skillsetter Module 1 Reflect Content & Feeling
Open Questions (video presentation of slides)
"The Intangibles" - Manager FIS (video presentation of slides)
Practice #1 [~5mins]: Convert Closed Questions to Open Questions
Practice #2 [2 videos, allow ~10mins each]: Skillsetter Module 2 Open Questions
The Art of Giving & Receiving Feedback in Psychological Safety
Psychological Safety Reflection Questions [~5mins]
Practice #1 [~5mins]: Review Your Skillsetter Feedback
Practice #2 [2 videos, allow ~10mins each]: Skillsetter Module 3
Reflecting Process (video presentation with slides)
Practice #1 [2 videos, allow ~10mins each]: Skillsetter Module 4
Practice #1 [~5mins]: Review Your Skillsetter Feedback
Deliberate Practice & Psychological Safety (Video Presentation with Slides)
Program Self-Assessment
Practice #2 [Choose one or two videos]: Skillsetter Module 5